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Refund policy

Return & Refund Policy
Thanks for shopping at In Case Of.
We truly apologize if you have unpleasant experience with your purchase!

Refunds or exchanges are only offered for wrong-handed products or damaged products upon delivery. All refunds or exchanges must be submitted within 7 days of receiving the package.

How to Request for a Refund or Exchange

Please write to us via our Contact Form, email us at or WhatsApp us at +603 2714 9349 by stating the below details

  • Subject Line: (Select 1)Refund or Exchange - #Your Order Number
  • Product Name:
  • Quantity:
  • Reason: Wrong product delivered or product damaged upon delivery
  • Photo of Product:
  • Comments (Optional):

We will then process your request accordingly. 

Contact Us

If you have any questions, contact us via email at or WhatsApp us at +603 2714 9349.