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Return & Refund Policy


Thanks for shopping at In Case Of.
We truly apologise if you have unpleasant experience with your purchase!

Refunds or exchanges are only offered for wrong handed products or damaged products upon delivery. All refunds or exchanges must be submitted within 7 days of receiving the package.

How to Request for a Refund or Exchange

Please write to us via our Contact Form, email us at [email protected] or WhatsApp us at +6010 458 6869 by stating the below details

  • Subject Line: (Select 1)Refund or Exchange - #Your Order Number
  • Product Name:
  • Quantity:
  • Reason: Wrong product delivered or product damaged upon delivery
  • Photo of Product:
  • Comments (Optional):

We will then process your request accordingly. 

Contact Us

If you have any questions, contact us via email at [email protected] or WhatsApp us at +6010 458 6869.

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